Customer Comments

Thank you for visiting our site and we hope to be of help with your bamboo selection.

From: ILONA 
Sent: Friday, June 25, 2010 9:29 PM
To: roger@lewisbamboo.com
Subject: received bamboo today

 

Hi Roger received our phyllostachys aurea koi bamboo today very nice plant very well packaged arrived when you said it woul very nice to deal with honest business I hope purchase more from you in future & will recommend your company  even though it was 112 degrees today plant looks fine will plant am  thank you

                                                                                Bill  glendale az   

                will send picts after planting

From: Van 
Sent: Wednesday, June 09, 2010 10:13 AM
To: roger@lewisbamboo.com
Subject: RE: Dead plants

 

Dear Rachel and Roger,
 
The 2 replacement bamboo plants arrived Tuesday evening.  They look great; I planted and watered them right away per your instructions.  I feel confident that they will thrive just as well as the others.
 
Thank you for outstanding service!  I am very glad I chose your company for my bamboo and will be happy to recommend you to others and hope to do business with you again.
 
Best wishes,
 
Van

 

---

From: roger@lewisbamboo.com
To: van
Subject: RE: Dead plants
Date: Tue, 1 Jun 2010 15:32:49 -0500

Van,

 

We will get you 2 replacements sent out from our nursery on Monday, 7^th. You should have them by that Thursday. Sorry for any inconvenience.

 

 

Thanks,

Roger Lewis, Jr.

www.lewisbamboo.com

1-877-RZN-CANE

 
 

---

From: van
To: rachel@lewisbamboo.com
Subject: Dead plants
Date: Sun, 30 May 2010 10:53:30 -0500

 
Hello Rachel,
 
This is my e-mail following up on our phone conversation from Wednesday afternoon.  I received my six golden bamboo plants on May 5 and 7 and planted them per your website's instructions the evening of the 7th.  Four have done well with three experiencing new culms.  Two have lost all of their leaves and turned brown and brittle.  I am attaching some photos.  If they can survive and start new shoots, I would keep them but if they are dead, I would like replacement plants.  Please e-mail me or call me at xxx with your advice.
 
Thank you,
 
Van

 

-----Original Message-----
From: Debbie
Sent: Sunday, May 02, 2010 9:53 AM
To: Roger
Subject: Older bamboo

 

Hi just want to show progress on the bamboo I purchased from you about 

2 years ago

 

Beautiful

Debbie tozzo

From: N 
Sent: Sunday, December 06, 2009 1:09 PM
To: 'Roger Lewis'
Subject: RE: First Snow

 

Roger,

It stayed pretty cold today, so we were able to get some more nice photos.  This was a very wet heavy snow which has some of the Rubro plants totally bent over.  I know they’ll be fine though.  This snow was unusually heavy, bringing down some little branches from the big trees as well.  In a couple of photos you’ll see an example of how nicely the Rubro is doing. This particular division in the photo put up several new shoots which is amazing considering that it was planted at the end of June this year.  The next couple of days the temperatures are supposed to moderate and more rain is predicted for Wednesday.

 We’ll let you know well in advance about our trip.  We decided to take our own vehicle because I wasn’t thrilled about renting a truck and bouncing around in it for 15+ hours.  I figure if 4 greyhounds can fit in the back, a substantial amount of plants could fit in there too.  There is a lot of room when the seats are down.  We both are very enthusiastic about seeing your groves.

 Will be interesting to see how the weather plays out this winter.  Hopefully will continue to have the regular beneficial precipitation we’ve been having.

Nancy

From: John 
Sent: Friday, November 20, 2009 6:20 PM
To: roger@lewisbamboo.com
Subject: My Bamboo

 

Roger,

Here is a picture of a bamboo I think I bought from you this spring. About four to six weeks after it was planted it grew the second culm. It is not a lot higher than the first culm but it is twice as thick. I was prepared to wait three years to see anything. I thought you would like to see how beautiful it is.

Thanks for a great product.

John

From: Maxwell 
> Sent: Wednesday, October 28, 2009 4:04 PM
> To: roger@lewisbamboo.com
> Subject: thanks!

>  

> Roger,
>
>
> The three 3-gallon Giant Greys came this afternoon.  Very fast shipping.  The plants look great.  One is over eight feet tall!
>
>
> The rootballs arrived nice and moist.  I even saw some big fat earthworms in there!  Surely a good sign.
>
>
> Keep up the good work.  I will be sure to spread the good word about Lewis Bamboo to my friends up here.
>
>
> Thanks,
>
>
> Max
> Raleigh, NC 

From: Mark]
Sent: Friday, September 04, 2009 9:22 AM
To: roger@lewisbamboo.com
Subject: Thank You!

 

Hello,

 

I received my shipment and could not be happier! Big, beautiful, healthy plants. And very helpful customer service when I placed my order. Thank you so much! I look forward to getting more bamboo from you in the future. 

 

Best Regards,

 

Mark

Boston, MA

Roger,

   I'm always the first to complain, however, I am very quick to sing the praises of really great people, products, and services.  Please do use my comments if you find them helpful.  You can list me as a very satisfied  Master Gardener (through the Clemson Program in SC).  I'm sure that I'll be in touch from time to time for some of your professional advise.

Maxine

----- Original Message -----

From: Roger

To: 'Maxine'

Sent: Wednesday, April 29, 2009 6:51 PM

Subject: RE: Order Received

Maxine,

It is always good to hear right back from a new 'bambuseros' and we are happy the bamboo arrived safely. It should do great, just remember that it will take a few years to really take off! You may or may not see a lot of growth above ground the first couple of years; it all depends on the species and your location. All the main growth is going to be underground and you will not see much activity for the first few years, and then look out!!

We try to make everyone happy and it is really nice to get your email. We have customer comment page   http://www.lewisbamboo.com/customercomments.html
that with your permission we would love to include your email. No full names are used so your privacy is intact. Just email us back if that is ok, but either way we are very happy your bamboo is to your satisfaction.

Thanks again keep them watered well for the next month.

 

Thanks,

Roger Lewis, Jr.

www.lewisbamboo.com

1-877-RZN-CANE

 

---

From: Maxine 
Sent: Wednesday, April 29, 2009 5:23 PM
To: roger@lewisbamboo.com
Subject: Order Received

 

  Hello,

  My black bamboo just came, and it's absolutely beautiful!  I was impressed with how large and healthy it was.  There are so many new, little leaves on it.  My UPS guy was here for awhile because he was so interested in it--he may soon be a customer, too. 

 

   It's already planted in a sunny area (enriched with organic matter) and has been well-watered.  It can spread all it wants as it matures!   I've not had very good luck with other companies that ship plants.  But yours was an A+++

 

Many thanks,

Maxine

-----Original Message-----

From: harry

Sent: Saturday, February 07, 2009 8:04 AM

To: Roger Lewis

Subject: Re: Bambu delivery !

Dear Mr. + Mrs. Lewis, I would like to take this opportunity to thank u both

4 the wonderful quality Bambu u delivered, as well as, the 3 xtra plants !

That was mighty generous of u all ! I will send u via e-mail fotos of my landscaper's planting after he does that 2day. Have a Bambu-prosperous New Year ! Warm wishes, Dr. Harry Sent via BlackBerry from T-Mobile

From:
To: roger@lewisbamboo.com
Subject: Hardy Bamboo order and thank you
Date: Fri, 2 Jan 2009 23:46:51 -0500

I received my bamboo plants today. They are absolutely beautiful. I plan to grow them in very large pots and care for them exactly as instructed on your website, then transplant them in the Spring on my 33 acres.

I want to thank you for such a detailed and very informative website. It helped me a lot considering I never knew there was hardy Bamboo that would tolerate our winter weather in Ohio until I stumbled across your website.

Thank you very much for the great packaging, safe arrival of my new "green" plants.

It will compliment our environmentally friendly new home!

Sincerely,

Darla - Dublin and Hocking Hills, Ohio

 

-----Original Message-----

 From: R

 Sent: Thursday, September 11, 2008 10:53 AM

 To: Roger

 Subject: Re: bamboo in santa fe

 Roger, I received 4 Spectabilis plants from you toward the end of

 July, planted them right away and watered them regularly. A couple of

 weeks ago I noticed a new shoot at the base of one of them, and now 3

 of them have anywhere from 2-6 new shoots at the base. I consider

 this amazing, since I wasn't expecting anything until spring, except

 adaptation to new surroundings. So, I'm impressed with these healthy

 happy plants, doing well at 7,000 feet altitude. Some of the new

 growth is already 3 feet high - just thought I'd let you know.

 Many thanks for your wonderful bamboo, Ron

From: Ruby 
Sent: Thursday, August 21, 2008 10:43 AM
To: roger@lewisbamboo.com
Subject: My Bamboo!!!

Hello, My Rubromarginata arrived Wed. in great shape.  I planted it right away and it is beautiful and I will enjoy so much watching it grow and mature.  I used 45 mil pond rubber to contain it but after installing it straight up the sides and filling the hole, I read it should have been slanted a bit.  Will it be ok or do I need to change that? Thanks for sending me these beautiful plants and I will let you know how they survive in west Michigan where we get large dumps of snow at least once per winter. Ruby

---

From: Mark
Sent: Saturday, August 23, 2008 8:20 PM
To: roger@lewisbamboo.com
Subject: Bamboo in Boulder, Colorado

 

Hi,

We purchased seven bamboo plants from you in May, 2007.  It is doing amazingly well here in Boulder, Colorado!  Attached are photos from this and last August. 

Thank you,

Mark

From:
Sent: Friday, August 08, 2008 9:15 PM
To: roger@lewisbamboo.com
Subject: thank you

Dear Roger:

I'd like to thank you for the wonderfully wrapped and beautifully packaged bamboo!  There were no yellowed leaves and the root ball was nicely moistened.  It arrived on the date you said and I will be planting it tomorrow.  It's been very hot here and I decided to let it rest and adjust in a shady spot before its permanent planting in the sun.  I have yet to receive plants which have been cared for so well. 

Again, thank you, Mona T 

> -----Original Message-----

> From: Ron

> Sent: Thursday, July 03, 2008 3:55 PM

> To: Roger

> Subject: RE: mosso

>

> Hey,

> We got the Bamboo plants yestarday and had them in the

> ground within 2

> hours. I've been standing in the yard tapping my foot

> and waiting for them

> to grow!! Thank so much for your quick response to all my

> emails and for

> getting the plants out so quick. I am in retail and know

> what it means when

> service counts. THANKS.

> If you have a email list, please keep me on it

> ron

> Ron H

> ACTOR

From: Logan 
Sent: Saturday, April 26, 2008 7:52 PM
To: roger@lewisbamboo.com
Subject: My Red Margin Bamboo after winter.

First of all, let me start off by saying that I purchased this bamboo from you about this time last year.  I got 4 little two gallon plants shipped to me very nicely packed and planted them that day in a sunny area on the farm.  It is in a low area that is pretty well protected from high winds.   I live in Central, KY and it is determined to be a climate zone 6.  After living here 30 years I have seen extreme temperatures of 110F to -24F.  This bamboo seen a high of 99F last summer (record drought) and a low of 3F for about 3 nights straight so last year.  I had to pack water to it many times for its little wilting leaves last summer.     This spring it seems to be full of life!  It has very little winter damage to its leaves and has new ones coming out.  I have already counted about 20 new culms on the way up.  I would like to thank you for your wonderful product as I plan to make another order shortly.  Let me know if my bamboo seems to be doing well.    I am a novice at HTML but I posted the links to the pictures I posted on flickr.  You are welcome to use them on your site any way you wish.  Thanks again.    Logan.

From:
Sent: Sunday, March 23, 2008 1:08 PM
To: Roger
Subject: Re: Seven year report

Roger,

I don't mind if you use the pictures. Attached are a couple more. There is a 95 lb dog between the fence and the bamboo.

The animals love the bamboo, especially in the hot sunny summer.

 Regards,

 Tim

----- Original Message -----

From: Roger

Sent: Saturday, March 22, 2008 7:37 PM

Subject: RE: Seven year report

Tim,

This looks great and I am glad that it shields the noise also. Do you mind if I use your picture and comments on our customer comments page? I will extend the congratulations to mom and dad. I’m sure they will be interested in pictures.

Thanks,

Roger Lewis, Jr.

www.lewisbamboo.com

205.686.5728

From:
Sent: Saturday, March 22, 2008 5:31 PM
To: roger@lewisbamboo.com
Subject: Seven year report

 

Roger,

Please extend congrats to your mom & dad on their retirement. I retired in 2006 also and have been busier than ever.

I've attached three photos of the Red Margin that I purchased from you all about this time in 2001.

The Red Margin is behind the garage. One view is from the pool, one from the street, and one from the neighbors driveway.

The other day a neighbor asked me if the noise in the field behind our houses bothered me. I said, "I don't hear it any more. It must be the bamboo.

Good health to your family,

Tim

We get a lot of comments, but this next one was really great to hear what they had to say. It is wonderful when you sell something that can really help people. It was an e-mail with attached pictures and text.

We recently ordered some Moso bamboo from you, and my husband had

mentioned to you that we believe that our Golden Bamboo (from Lewis

Bamboo) had saved our lives in Hurricane Ivan. You requested some

pictures, so here they are.

We had bought some bamboo (back around 2000) with the intention of

creating privacy and a sound-barrier. We planted eight tiny plants,

and everyone in the neighborhood laughed at our sad little twigs.

Just as they say, it slept, crept, and finally leapt. Sadly, we don't

have many before pictures as they were destroyed along with the

computers during the hurricane.

The morning after the hurricane, we ventured outside to assess the damage. (Having spent the night up to our waists in storm-surge.) You can see how thick and lush the bamboo had become, and you can also see that it acted as a break for the waves that were rolling in from the sea. The bamboo was the only barrier between us and the sea, as there is a road across the street from us that comes straight from the water and joins the road we live on. It's my belief that had the bamboo not been there, the waves and debris would have smashed into our house.

This is another view from the right side of our property. You can see the debris that is piled up in our front yard. These are all items that were washed into our property from the homes that were gutted by the hurricane. (Yeah, that's my car in the picture.)

The bamboo didn't appreciate all that briny water it had to soak in all night, so within days it went into some serious stress. This is a view from our old house, looking towards the road. You can see the new shoots coming up

This picture was taken earlier this year. The bamboo has recovered to it'ss former glory and is now enclosed in a circular driveway. I have plenty more pictures if you want them. :-) Deborah Gulf Breeze, FL

Mr. Lewis,

Thanks for the nice email response.  I have no problem with you using my email in your customer comments section.  So many places are nothing but a rip-off on the internet.  Your company provides much more than they promise.  People should know about that!  It’s so nice to be pleasantly surprised when you open a box containing something you bought sight unseen instead of disappointed!

Thanks again!

Sincerely,

Matt

From: Matt & Sheri
Sent: Wednesday, September 19, 2007 9:04 PM
To: roger@lewisbamboo.com
Subject: Bamboo order received

 

Lewis Bamboo,

 

Thank you for the very fine bamboo specimens I received today!  I ordered 3 gallon sizes of ‘Nigra’, ‘Spectabilis’, and ‘Henon’.  On your site it says that 3 gallon sizes are 2 to 3 feet tall.  The Spectabilis you sent me is 7 feet tall!!!  The others are at least 5 or 6 feet tall!  The root-masses on them are all very large and robust.  I’m very impressed with the quality of your stock.  Thanks a lot!!!  I’ll buy from you again for sure in the spring.

 

Sincerely,

 

Matt

From: Chris
Sent: Friday, August 17, 2007 11:42 A.M.
To: roger@lewisbamboo.com
Subject: thank you

Just wanted to say thank you for the bamboo division that you sent me last month. It is already putting up new shoots which I didn't expect until next spring. The plant must be really healthy or just confused and thinks it is spring already. Anyway, thank you for product as promised, ( I know I don't get enough "thank you's" in the sales I do)

Chris

Lewis Bamboo:

Wow, I haven't needed to talk to you guys in along time...my Rubro is doing great.

I dug a nice a pit around it, got it under control, and have actually been able to successfully transplant rogue runners.  I have shared the wealth with many a friend, planted some at the lake, and even have it out back between my yard and the public walking paths!  All is good!

But, the other day, while driving by and enjoying another neighbor who has bamboo, they had their wood privacy fence down for repair and I could see the bottom of their bamboo....it looked a lot different than mine.  IT WAS ALL THINNED OUT!

Mine has ALL the canes still up that have ever grown, and all bunched together, relly tight like.  Their's is like this on the outside of their fence too.  But, on the inside, it looks as if it was trimmed off, thinned on the inside of the 'bush'...they had canes growing up like only every inch or so, and had it all mulched nicely..it looked really nice and clean, and you could see through the bottom...Have you heard of this?  if this OK?  Will pruning off so many canes hurt the bamboo?  Any benefits?  Any instructions on how to 'thin' it?

I don't want to hurt my bamboo, but the thinned bamboo looked really nice.

Let me know.
thanx,
Ron

Dear Sirs:

Just wanted to drop a line to thank you for the advice on planting you gave to me last year when
I purchased a single division of yellow groove bamboo. Even though I was only buying a single item,
you treated me like I was buying a hundred!
       
I planted in early August, and was very concerned about the division becoming established before
winter here in North Central Indiana. Even though we had a week of temperatures at and below 10
below zero, it has been growing this spring. I followed your advice of putting composted cow manure
in the planting site, and mulched heavily before winter came. I am happy to report that I now have 7
new canes that have come up, even though the top died to the ground during the winter. Two of the
new canes are a foot away from the mother plant. 

Again, thanks for the advice, and I will be moving shortly to a new house where I will need to start
several groves, so you will surely be hearing from again this summer!

 Sincerely

 John W

Lafayette, Indiana

 From: K. Carico
 Sent: Monday, April 30, 2007 12:13 PM
 To: roger@lewisbamboo.com
 Subject: Thank You - Spectabilis in MD
 
 Phyllostachys aureosulcata
 'Spectabilis'
 
 Hello,
 
 Just wanted to say thanks!  We ordered a 3 gallon 
Spectabilis in September 2006.  We quickly planted 
it in a wood container.  When it gotcold (November)
we wrapped it in two layers of bubble wrapto weather 
the cold.  It survived beautifully and now has three 
"babies!"  Wonderful and exciting.  Thanks so much.  
 I'll send pictures soon.
 
FYI... it got down to 5 degrees a few times but not 
below zero.  We live on a hill and it handles the 
wind very well.
 
K. Carico
Maryland, 21206

From: Jarret Y
Sent: Tuesday, October 24, 2006 7:37 AM
To: 'Roger Lewis'
Subject: RE: bamboo
 

Gayle –

Thank you so much for your response.

I want you to know how much I appreciate everyone’s response.  You guys really care about the
product and the customer and it really shows in every interaction I have with your co. 
Thank you.

All the best,

Jarret

Brooklyn, New York  11216

From: Didiwhas@ao
Sent: Friday, October 20, 2006 9:21 AM
To: roger@lewisbamboo.com
Subject: Re: Order it arrived

Sorry I couldn't remember Gayle's name I knew it was more than 4.
They are in the ground already with dreams of them running and
covering a multitude of sins.

Appreciate your timely professional response. ThankYou Very much
again. I would highly recommend your company service and
knowledgeable web site.

Regards~ Bamboo dream team.

Jane M. Sz

From: Dean
Sent: Monday, September 18, 2006 9:43 AM
To: Roger Lewis
Subject: Re: Large bamboo
 

Roger,

I wanted to drop you a quick note to thank you for working with us. It was
truly a pleasure to meet you and your father.

Our experience couldn't have been better from the immense knowledge the two
of you have about bamboo to the uncompromising attention to detail in your
customer service. We have a 3rd generation family business and understand how rare that is.
 

We were thoroughly impress that your dad even noticed one of the safety
bolts was missing on our trailer as we were pulling away and caught us at
the gate to replace it for us, and you met us at the road to assure we made
it up the steep access road with our loaded down trailer. Very few business
would do this, Thank you.

We will certainly be back to see you and will highly recommend you when ever possible.

Thank you again.

Dean
Pensacola FL 32534

From: Parrish, D
Sent: Monday, August 21, 2006 10:59 AM
To: Roger Lewis
Subject: RE: availability

The bamboo made it up to me fine last week, though a little worse for wear (delivery guy was a bit rough, I had to trim a few broken tops but they’ll survive). Thanks, Roger! My neighbors and I are especially impressed with the nigra- looks mighty nice. And thanks for the extra crookstem, it helps fill in where my Moso died off. The attached pictures were taken a week prior to planting the newest batch; there’s still 3 or so inches of mulch and I have to figure a better way to keep the grass down (drip and spray irrigation lines are under the grass).

I’ll order a few of the giant bambusoides from you in the Spring and will be sure to get my order in early this time.

Best regards,

Doug P

From: douglas
Sent: Saturday, August 05, 2006 8:39 PM
To: roger@lewisbamboo.com
Subject: received our bamboo.....
 

Thank you very much. We received our shipment of Golden Bamboo and it has been planted. It all arrived looking very healthy and in good shape. We have passed on your name and number to our friends who will be calling you for their bamboo.

Thanks, 

Doug and Bee

From: David S
Sent: Thursday, June 15, 2006 7:25 PM
To: roger@lewisbamboo.com
Subject: Thank you. 

Greetings,

I received the shipment of DeepRoot Rhizome barrier today.

Thank you very much for the speed of the shipment.  Thank you also 

for the prompt and pleasant customer service.  Please feel free to 

share my comments - you folks are doing a great job in my book.

When I'm in need of bamboo or related products, I'll certainly 

contact you first.

Best Regards,

David S

Indiana, PA  15701

Sent: Sunday, May 28, 2006 9:23 PM
To: roger@lewisbamboo.com
Subject: P. bissetii

Roger,

Thanks for the advice in selecting the P. bissetii as the next choice in my bamboo plantings.  I had for some reason thought of it as sort of an also-ran.  What I received is a lovely, bombproof bamboo that will handle anything my climate can dish out with zero difficulty.  The foliage on the bisseti has a slightly different color from the many other bamboo varieties in my collection, as do the culms, and I am very pleased with it.  It already stands out, and I am anxious to see what it will do.  My P. decora is going nuts right now, extremely attractive and growing almost as tall as my "Moso", at least this year.  The "Moso" has really gone crazy, a solid wall nine to 10 feet tall,  and maybe 30 yards wide, from only four 3 gallon plants that experienced topkill their first winter here.  I am hoping they survive southwest Virginia, but there is P. rubromarginata in the wings if they fail.  P. viridis glaucescens is really shooting vigorously just now too.  Thanks again for all you do!

Best,

Dirk
Salem, Virginia

Sent: Thursday, May 25, 2006 5:57 AM
To: 'Roger Lewis'
Subject: RE: bamboo visit

Mr. Roger,

I came home last evening to a wonderful surprise!  UPS had delivered four boxes that I assumed wouldn’t arrive until today!

The bamboo is beautiful and appears to have traveled quite well.  I put each bagged plant in the bathtub and gave them all a good drink.  There is a great window of glass block there over the tub so they will have good light and moisture until I can get home this evening.

I am so excited!  Thanks so very much for your help!  I’ll keep y’all posted with my progress.

Take care,

Allen Gelfius
Maryland

Sent: Thursday, May 18, 2006 3:52 PM
To: roger@lewisbamboo.com
Subject: Re: choosing another bamboo

Thanks so much again, Roger!  I just looked, and the P. viridis is shooting today (no shoots visible this am before work,  the first, nice big one this pm; usually about the last in line, at least in my location); one of the P. bambusoides holochrysa also shooting now (two others still sleeping);  The P. aurea "Koi" and "Holochrysa/Golden" have a number of shoots, P. nigras, "Henon" and "Bory" have mutiple shoots; the P. viridis Robert Young has several large shoots also.  P. rubromarginata plants have shoots everywhere, as do the P. aureosulcata "Spectabilis".  The P. decora has a number of remarkably beautiful, big shoots (about 8, I think, first spring on a 3 gallon Lewis transplant).  I've probably forgotten some.  I just love the quality and variety of my Lewis bamboo plants, and your courtesy and service are a breath of fresh air.  There is something uniquely calming and peaceful about bamboo, and it really does enrich my life.   My kids continue to enjoy it and learn from it too. 

Thanks again, Roger.  Your family and business deserve your success!

Best always,

Dirk
Salem, Virginia

Below email was sent by Allen and he now has an appointment to visit us Monday the 15th. During our Spring rush of getting out  all the mail orders we still try to work  with our customers who want to visit.

Sent: Monday, May 08, 2006 4:23 PM

To: roger@lewisbamboo.com

Subject: Visit to Lewis Bamboo Groves

Mr. Lewis,

I have really enjoyed perusing through your website and was just about to make an order for some Black Bamboo (Phyllostachys nigra) when I realized that y'all are located in Oakman, Alabama and I will be in that area next week.  I am wondering if there is any chance that it would be convenient for y'all if I visited your bamboo farm next week. If y'all are too swamped with spring shipments, please just say so and I'll understand.  I can simply order the bamboo online.  If there is anyway that you can spare a few minutes, however, that would be incredibly interesting for me I lived in Hawaii for 12 years and visited Japan 4 different years, so I am very interested in Japanese culture - especially Japanese gardens.  I am trying to establish a Zen garden in my backyard here in Maryland. Maryland has a lot of bamboo growing wild in wooded areas and some people have brought in certain varieties, but nothing as magnificent as the Black Bamboo.

 Please look at your schedule for next week and let me know if y'all can put up with me for a few minutes.  Again, if y'all are too busy I
certainly understand.  Just let me know either way, if you can, with an email.

Many thanks for all the great information on your website!  The pictures and information are outstanding and much more appealing than any other sites I have visited.

Take care 
Allen

From: Frank
Sent: Thursday, April 27, 2006 8:28 PM
To: roger@lewisbamboo.com
Subject: RE: A large timber bamboo

Hello again Roger...Just wanted to let you know that the 4 rubro. plants I ordered arrived last week and look great!  I was not expecting them to be so tall - over 6 feet.  The packing job was excellent and the best I've seen.  I hope to order some of your P. aureo. Spectabilis soon if you have any left.  Thanks again!

Frank

From: Lucy
Sent: Saturday, April 01, 2006 8:38 AM
To: roger@lewisbamboo.com
Subject:  bamboo

We planted our bamboo.  What a huge job, even with the help of George's backhoe. It took us two days.  We replaced most of the soil with compost and top soil and this is what took all of the energy.

Attached is a preliminary photo. I am not much of a photographer but hope you can see how good it looks 

Lucy

Sent: Sunday, March 26, 2006 1:43 PM
To: roger@lewisbamboo.com
Subject: ALL IN THE GROUND

Good afternoon Lewis family !!!

Well ... I feel like I have been on a live version of the National Geographic Channel ... where they go into some ancient Egyptian tomb & haul out a mummy to investigate.  That's how it seems when I get a shipment of bamboo from you folks.

How so ??

I got home Thursday night to five cartons [coffins] waiting by my garage [despite the note on the door to put all packages on the front porch.  The UPS drivers seem to have a problem with deliveries which the FedEx fellas don't.  It had rained, but no damage to the cartons or contents].

The cartons are like the mummy's sarcophagus.  In this case, it is breaking into 1/2 inch corrugated cartons, just like the folks on TV getting into the mummy's coffin.  Then comes the unwrapping of the mummy AKA, the wrapped root ball.  Instead of layers of cloth guarding the mummy's body/root ball, its layers of tape, plastic, & newspaper.  [Difference noted that the Egyptians did not have Bruno's plastic bags.  And ... I sure would like to be your tape salesman.]

Finally -- just like on TV -- the exciting "discoveries".  In this case, roots & offshoots hidden & coming up in the dirt.  Got to be careful exposing the mummy ... ah ... root ball.  Have to hold back the excitement & take everything apart slowly.

See ??  Just like on the National Geographic Channel.  But, I had to provide that narration.  Mostly ... "wow".

So ... now all the plants are in the ground & waiting for them to enjoy their new environment. 

Thanks once again.  It truly is a pleasure to deal with you folks.

Best wishes,

Bill
North Little Rock, Arkansas

From: Jennifer
Sent: Wednesday, March 22, 2006 8:47 PM
To: roger@lewisbamboo.com

Thank you so so so much as you gave me a precious gift by sending me a bamboo plant along with my last order and that did not go overlooked and I appreciate it so much. It will be enjoyed for years to come. That was so nice of you and I just want to say thank you. I will let you know when I see our first shoots this year as I am anxiously awaiting the first round.

You have been so good to me and I love working with you and you are the ONLY Company I will order my bamboo from .

From: DANIEL
Sent: Thursday, March 23, 2006 7:19 PM
To: roger@lewisbamboo.com
Subject: So Cool
 

Lewis'

I wish I did not have to work tomorrow so I could call and personally thank you for the cool square bamboo section - Moso -  that came in my order.  My 10 year old grabbed it as soon as we opened the box and said he is bringing it to school tomorrow to show the class.  He sometimes tires of "All dad's plants",  but his eyes lit up when he saw this.  He hasn't been this excited about plants since I brought home a 70 lbs bunch of bananas from the greenhouse at the college.

I have to find a way to get down there and visit.  I couldn't possibly come without a flat bed trailer and lots of money though.

Thanks

Dan and Matthew)

Sent: Monday, March 20, 2006 8:15 PM
To: Roger Lewis
Subject: RE: Bamboo selection
 

I received my bamboo intact, alive, well and it is planted.  Thank you for your assistance.  I did enjoy the challenging of unwrapping the packing on the root balls.  I have never ordered live plants by mail before but this experience was a good one.  The walmart bag wrapping had a very rural south charm to it (my wife was amused.)

Thanks,

Andrew

From: Evan
Sent: Tuesday, March 07, 2006 10:27 PM
To: roger@lewisbamboo.com
Subject: bamboo arrival

Hello,

Just wanted to say my giant henon arrived today in great

shape.  Thanks!

-Evan

Roger,

Just wanted to let you know that I received the Bamboo and am very pleased. It was absolutely beautiful! I hope it all does well in my climate zone. I planted a large Moso by my house out by the pool. The Palmata behind my house. I brought the Spectabilis back to NH and the remainder was all planted on my 100 acres. We had them all planted, Mulched and tied the day after Delivery, which was pretty good considering how big they were.

Your son and his friend were very nice; it was a pleasure to meet them. I do think I gave them a little scare bringing them across the Blue Bridge. It was being repaired and only had one lane open which was a little tight J

I will be emailing soon to have some of your Red Margin mailed to NH that seems to be the best choice for this cold weather. Roger Jr . Seemed surprised about the nice weather when he delivered the Bamboo and thinks it should do well. It was even nicer out the next day. So Tell Roger Jr. and his friend Thanks! For the Bamboo! He even brought me an extra Robert Young, Thanks Again!

Nancy
Brookport, Illinois

Sent: Wednesday, March 01, 2006 9:28 AM
To: roger@lewisbamboo.com
Subject: Re: My Yellow Groove...
 

Thank you so very much for your prompt response, especially in this day and age where no one seems to care. I will advise people of your products and web site.

Thank you once again.

Jo-Jo 

:Ronald
Sent: Monday, February 20, 2006 8:53 AM
To: Roger Lewis
Subject: Re: Thank You and Help

Thank you very much for your prompt response -- and encouragement.

Thanks again for your help.  I'm always directing people toward you

guys when they see my bamboo.  You run a first class business!

From: Charlie
Sent: Thursday, February 02, 2006 10:27 AM
To: roger@lewisbamboo.com
Subject: Satisfied Customer

Thanks for the wonderful bamboo! It was truly a great experience working with you on my order.  I was treated very graciously and received my order right on time.  I live in north Florida (Monticello near Tallahassee) and have noticed several large groves in my area.  When my wife and I first moved to our property we were surrounded by forest, but in recent years new neighbors have moved in and most recently an adjacent campground cleared property to make way for some storage units.  To say the least it is quite unsightly and has prompted me to look for screening options.

After visiting many bamboo websites and reading up on its growth habits I decided it would be great for a screen.  After finding your web site and perusing the vast amount of information and delightful photos I decided to give you a try.  And I can say I am truly happy with the experience.  All my plants were delivered in great shape with obvious tender care in packaging.

I planted all the bamboo the day I received it following your planting instructions.  I planted the Red Margin in a row to form my screen and one plant had a shoot that I swear grew three inches in six hours.  Wow! And it is the first week in February.  The Allgold also has a new shoot.  I was also very happy with the Anderson Moso and Alfonse Karr I received.  I have created several planting areas on my six acre property that also includes a small grove of P. Vivax I planted earlier.

I look forward to working with you in the future and will send progress photos from time to time.

Very happy with my Boo from You!

Charlie
Monticello, Florida

: Thursday, January 26, 2006 10:21 PM
To: roger@lewisbamboo.com
Subject: Made it home OK

Roger,
Just wanted to let you know that we made it home fine, and in record time. Tell Russell and Roger Jr. that they did a great job wrapping the bamboo. We made it without the first tear or even flapping. The "contraption" worked great and I think it will replace the trailer for bamboo missions in the future. Tell Roger Jr. that his idea to make a loop at the supported end of the bamboo worked great to equalize the side to side pull and the load stayed centered all the way home. We drove 75 without even a wiggle from the load.

Please tell Gayle that Beth enjoyed visiting with her very much, and she appreciated a nice warm place to hide out while we loaded the truck. Harper is beautiful and such bright eyes always looking around. She makes us eager for our new grandbaby girl to arrive.

Thanks for the very pleasant, and enjoyable day. I always feel like I've learned more from our walks around your groves than I do from the books I read.

Thanks for the fine plants (as usual) and the free tessellates.

Beth and David
Murfreesboro, TN

From: Nancy
Sent: Tuesday, January 24, 2006 9:15 PM
To: 'Roger Lewis'
Subject: RE: bamboo photos

Roger

Thanks so Much! That is so cool! The bamboo looks Great! I can’t wait to see it.

Thanks Again, You really do have great customer service!

Nancy

Brookport, IL.
--------------------------------------------

Thought you might like to see some of your bamboo. We got started on the digging today. Eight were dug and we will dig the rest tomorrow. They are under the water now and will be everyday for the next couple weeks. The foliage and root balls will be watered around 10 hours a day. Once the bamboo is stabilized with no more leaf drop the water will be reduced to just every couple days for 2 or 3 hours. By the time it gets to you they will be ready to go into the ground. Winter winds tends to dry out the bamboo so all the water you can provide will really help the bamboo this first winter. I pulled the Sasa Palmata and the 3 gallon size of P. vivax aureocaulis also. We have the larger FS of ‘aureocaulis’, but they are very expensive. The little 3 gallon will do the job and should do well in your climate.

The hand trucks in the photos is for size comparison. They are 5 feet tall with 12 inch tall wheels and the bottom carry plate extends 10 inches.

Click here to see them

http://www.lewisbamboo.com/2006.html

 Roger Sr.

From: Char
Sent: Saturday, January 07, 2006 4:45 PM
To: roger@lewisbamboo.com
Subject: Michigan Bamboo Pictures

Hey you guys,
Thought you might like to see a picture of your great, great grandbabies in  their winter wonderland.

 

We have the following plants still alive and multiplying:

1. Phyllostachys rubromarginata

2. P. Vivax

3. P. aurea ' Golden'

4. P. nigra Henon 'Giant Gray', two versions I think

5. P. nigra 'Black'

 All have had multi generational offsprings and are spreading nicely.

Hope you all are doing well and are prospering. Our Bamboo is doing very well. These shots were taken around Christmas.

Diana and I started another business about a year ago and have been very busy.check it out some time:

 Best wishes to you and yours in this New Year

Darrel & Diana
Marshall, Michigan
 

 

Sent: Thursday, December 15, 2005 12:22 PM
To: roger@lewisbamboo.com
Subject: Hello from Austin, TX

Roger and Rachel,

 

I returned home last night from Vegas and told my wife about meeting you both.  Ironically, she had looked up bamboo that day and visited your web site.  I told her how nice it was speaking with you both and how I wished we had good friends like you two to hang out with.

 

Congratulations on a beautiful baby girl, she looks adorable.  We wish you continued success with your business and hope you have a wonderful holiday season.

 

Sincerely,

Scott and Beth

 

p.s. If you are every coming to Austin, TX again, let us know.

From: Deborah
Sent: Thursday, October 27, 2005 11:49 PM
To: roger@lewisbamboo.com
Subject: Received Our P. Rubromarginata

Dear Lewis',

I just wanted to write to say that we received the 4 Rubros yesterday, Wed
10/26 (one day earlier than expected).  We are thrilled with the order, and
we planted them today.  They were shipped so professionally, without a
scratch!  They look very healthy, and we will care for them just as you
suggest.

When I placed the phone order, the lady I spoke with was so pleasant and
willing to answer all my questions.  She made me feel that I was dealing
with not only a professional business, but one who cares about their
customers.

We definitely plan to order more bamboo from you, and I want to thank you so
much for the pleasant experience!

God Bless "Ya'll",

Deborah & Gary
Amarillo, TX

From: josephine
Sent: Friday, October 21, 2005 2:04 AM
To: Roger Lewis
Subject: Re: bamboo order.


The bamboo looks great.  We will keep your web site on
favorites and hope to order more in the future.
Gwendolyn

Sent: Tuesday, September 20, 2005 11:37 AM
To: roger@lewisbamboo.com
Subject: Bamboo inquiry.


Good afternoon,
I purchased 13 of the  3 gal rubro. plants from you all back in spring of '04.  Well, I
couldn't be more pleased with them....they are doing great.

Now, I would like to order two 3 gal P. rubromarginata for use as house
plants.  Of course, they will need to be UPS-shippable.  But I am willing
to pay above the normal price if you have the time to select fuller,
larger plants.  Just let me know.

Thanks again, and your website is always a pleasure to browse.

R. Lakin
Sharps Chrpel, Tennessee





Sent: Tuesday, September 13, 2005 3:59 PM
To: Roger Lewis
Subject: RE: [Norton AntiSpam] Bamboo Fence for Springfield, MO 65804

Sent: Friday, September 09, 2005 4:09 PM
To: roger@lewisbamboo.com
Subject: Mike in Denver

Hey…just planted the Palmatta…Looks awesome !!! 

Thanks for doing that for me…great plant.

Mike

Lewis Bamboo: Phone Service   Web site   Product   Price

   Sent: Thursday, May 05, 2005 9:55 PM
   To: roger@lewisbamboo.com
   Subject: bamboo i ordered
 
 
 Dear lewis bamboo, I received a three gallon division of 'Giant Gray' Henon
 from you in March.

 It is a strapping healthy specimen and has already put up
 four culms within four weeks of being planted.

Thanks for the great plant and
 service!!
 
Jonathan

Sent: Wednesday, May 04, 2005 7:12 PM
To: roger@lewisbamboo.com
Subject: P. bambusoides "Allgold"

Roger, Roger, and Gayle,

The two remaining P. bambusoides "Allgold" plants arrived in beautiful shape today, joining the other I bought a couple of weeks ago.  I am thrilled with the bright yellow culm color and leaf variegation.  There were shoots as big as my thumb on both plants, and very well-developed rhizomes.  I've come to expect quality from Lewis Bamboo, and you never disappoint.  I got more than I paid for, and you've provided spectacular variety and color for my property. 

My three gallon Mosos planted last summer have upwards of forty new shoots each so far this spring, after sustaining winter top damage.  I'm anxious to see what this summer and next winter hold for them.  They certainly have a zest for growth.  All the other varieties are looking great; the P. aureosulcata "Spectabilis" plants I've purchased this year look wonderful, and are shooting already.  And it's just days into May.  Thanks again for consistently providing wonderful plants and service. 

Best,

Dirk
Salem, Virginia

Sent: Sunday, April 24, 2005 10:35 PM
To: roger@lewisbamboo.com

Subject: Our bamboo!


Hi all! Just a short note to let you know that our bamboo has made it
through the Iowa winter!  It's getting new leaf buds on the stems and
the main stalks are nice and green as they have been all winter...thank
you for sending us top quality plants & instructions  on planting for
success!  Looking forward to continued sucess of our "odd-ball" taste in
this part of the country!

Thanks ever so much!
Debbie

Iowa

Hello,

     I received my 2 3 gallon moso today and just finished unpacking them.  All I can say is WOW!  They are both much more than I would have expected.  The root balls are huge, the rhizome mass is incredible, and they are both literally EXPLODING with new shoots—I counted around 10 that I could easily see from the top, and several more lower down.  Needless to say I’m THRILLED!  Thanks for the wonderful moso specimens—and for the other species I’ve ordered in the past.  I couldn't be more pleased with the service—and the bamboo--I’ve received from you.  I can really tell that this is a passion for you and not merely a business—very refreshing theses days.

Thanks,
Spence

Sent: Thursday, March 24, 2005 8:02 AM
To: roger@lewisbamboo.com
Subject: Moso #2

Hi Everyone:

 

A few weeks ago I received eight 3 gallon Rubromarginata bamboo plants and planted them in my yard here in Florida.  I just want you to know that I have new shoots around 7 of the 8 trees and two of the shoots are already 5" high.  It's very satisfying watching the trees take root in their new home and spread.  I'm looking forward to watching my grove develop and appreciate the quality of the plants you delivered. 

Thanks!

Cherie

Florida

 

-----Original Message-----
Sent: Thursday, August 26, 2004 12:12 PM
To: roger@lewisbamboo.com
Subject: bamboo progress

Roger,
Just a quick note to let you know how excited I am with my bamboo's progress.  It's late August as I write this, and the several three gallon P. rubromarginata that I planted in October are putting up new shoots, and there are rhizomes intermittently visible in several places up to 6 feet from the original plants!  A P. rubromarginata planted three weeks ago has put up 3 new shoots since planting, again a 3 gallon plant.  The P. heterocycla pubescens (Moso) 3 and 2 gallon plants have lovely top growth from culms that grew after planting this spring, and there are rhizomes digging themselves outward in the soil already.  A 3 gallon P. aurea "Koi" planted several months ago has put up three new culms, two of them just in the last two weeks.  The P. viridis you shipped me (one Robert Young, one original recipe) are looking very healthy; the 3 gallon P. viridis had a large rhizome curled up around the root ball as shipped (thank you for preserving it), and is no doubt doing its thing.  I am so thrilled with all the plants you've shipped me, and am already getting immense enjoyment from them.  I am in the mountains of western Virginia; my site has full sun, good soil, and wind.  I am watering when my work schedule allows.  Thanks for doing what you do.

Best,
Dirk
Virginia

-----Original Message-----
Sent: Thursday, August 26, 2004 7:46 PM
To: roger@lewisbamboo.com
Subject: bamboo

P.S.  P. nigra "Henon" is likewise thriving; dense foliage topside, one new culm, and at least one visible rhizome headed for new territory; who knows what else is going on underground, which is one of the fascinating aspects of the plant-- it keeps surprising you.  I have grown transplanted bamboo (P. aureosulcata and P. aurea, I'm fairly certain) before, on a property I subsequently sold, and that was a fun experience for me.  But this is better.  The gorgeous varieties you offer, and the healthy, vigorous plants I've received from you, have really made this process a joy.  And these plants will continue to give joy for the rest of my life and beyond.  I've even got my children, who are very young, watching the culm and rhizome growth.  Who knows what lifelong interests that may generate. 

Thanks again,  Dirk
Virginia

April 17, 2003 4:04  PM

Hi Roger-

Just wanted to let you know I received my packages yesterday.

Excellent!  You guys certainly do know what you’re doing! I truly appreciate the TLC you guys have put into preparing, wrapping and shipping those plants.  If I plant them right I can’t imagine failure.

Thanks.

Edward
Millington
New Jersey

Sat, 26 Aug 2000 08:40:43 EST

To: roger@lewisbamboo.com

Hello Gayle, Roger, and Roger Jr.

Thought i'd send you some pictures of the bamboo i bought from you in a
couple of years ago. During the first winter everything died above ground
but as you will see from the pictures everything came back very strong. the
rhizomes are going everywhere. i'm in the midst of digging a small ditch
around my patch so i'll see if any rhizomes attempt to cross it.
most of my plants were #1 viridis i got from you in april '99. i bought
your "choice selection" along with the viridis. i've been very pleased with
everything you've sent. although i was a little worried over the past
winter when everything died above ground. ( I live in indianapolis).
the rubromarginata is the only one that survived above ground this past
winter. The Vivax, and the Madake are fast becoming my favorites. Their
dark green large leaves are beautiful. i can't wait until next growing
season to see what they sprout up!
thank you again for your help and bamboo! this is my first house i've been
able to plant any bamboo at so i'm loving everything.
i also have some phylo. nigra started and two clumpers. bamb. tuilo. and
bamb. bambusoides? i think it's called. Don't know if they'll survive the
winter or not. i'm going to cover them in the fall leaves.

well this has turned out to be a long email. i'll keep sending pictures
each year of your bamboo's progress up here. Thanks again! I've loved
every minute of it.

Robertson
Indianapolis

01 Sep 2000 19:39:29

Lewis Bamboo Just a note to say the B. multiplex is doing outstandingly well for a first year. One of the clumps has had 17 shoots so far and seems willing to produce more. The latest are 3/8" in diameter and now 9ft tall and still growing. The P nigra each produced a couple of good healthy shoots and are doing well. I'm looking forward to next spring. The P. bambusoides also produced shoots and is healthy but the drought is a bit harder on them. They are, however, healthy with regular watering and should do well next spring. I'm very happy with the quality of your bamboo and looking forward to trying other species in the future. In particular we are building a new hospital here and I've been talking to the architects and landscapers about a bamboo grove and park like area for the campus as a quite and restful area the patients and families can use during their stay. If they buy it I'll be in touch.

W. J. Li.
Louisiana

Tue Oct 03 16:59:56 2000 

Subject: I Just wanted to say How Pleased I was  I got the Moso and the 2 Vivax... In perfect condition.... They're in the ground and I swear that they have grown some... maybe just the side branches but they seem alot bigger. Anyway... I'll note the seasonal low here at 39 degrees north and let you know how they faired over winter in Centerpoint, Indiana. Thanks Again ps: I'll be in touch for my next set of varieties... I have moso, vivax, rubromarginata, and yellow groove... all doing well. Maybe some of the black and the gray next time... take care.

Stan S.
Centerpoint, Indiana.